The Challenge
IFAs and consumers were in shock following the pervasive slump in the market. Confidence was low and investors no longer believed promises of exceptional returns.

The Solution
M&G decided to reconfigure the discussion and lead with the message 'The truth about investing as we see it'

The Result
M&G was voted as number one 'a company you can trust' for both IFAs and consumers. IFA enjoyed massive take up with an uplift in sales of £113m, a 40% increase in recommendations. Similarly the consumer response was immense with response rates up 32.5%, media spend down by 31.7%, and total sales up by 15.3% during the ISA season.