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Wunderman - UK

News

Chat Bots: Stop Reading, Start Experimenting

Our team of customer experience designers have been extensively researching the real time aspect of chat bot experiences, gathering knowledge on its endless possibilities for development. Chat bots are having a huge impact on customer experience in the industry, so experience designer Sean McHarg decided to stop reading about the chat bot experiments of others and, instead, just get creative.

Read more about what he learned in Digital Marketing Magazine here.